Returns Policy

We only accept returns on faulty items, under our 10 Year Workmanship Guarantee.

If a workmanship defect is confirmed within 10 years, we will repair, replace, or supply replacement parts at our discretion.

To make a claim:

• Provide proof of purchase
• Supply clear photographs and a brief description of the issue
• Allow us the opportunity to inspect the product before repairs are carried out

This guarantee applies to the original purchaser only and is non-transferable unless agreed in writing.

For full details, see our 10 Year Workmanship Guarantee.